I assume you are using the thunderbird webmail extension converts webmail to pop3 email to collect your email? When this option is ticked, the scan is slower but more thorough. If you launch it when Avast is not running, the Avast cert entry will not show in the list. Does anyone know how, all I could find on google was stuff about full resets of all settings and extensions. If it isn't, that would explain why the security exception fails. As for the certificate checks, one thing you can do is compare what if any certificate warnings Thunderbird gives you to what if any certificate warnings Mailshield gives you. Since you got your mail you know you somehow made a connection to your mail server.
Look for your email account settings in Thunderbird. Mail Scanner Root certificate and delete remove it. The system has Spanish language and I attach a screen grab. Does anyone else have a similar problem??? What needs to be done? Click on 'Settings' upper right corner of page 3. I have 6 email accounts with other providers but this is the only one where it happens screen shot attached. With the outcome of both having firefox work properly and having avast's web shield mail shield would be helpful also but I'm not sure if it's relevant to me, I do all my mail through gmail accessed through either browser running. The difference is where the Secure Socket is established.
I can try to find the thread where it was posted, make you run that utility and if no malicious ones are detected, then at least you'll know that on this side, you're clean. I've always kept the email scanner off, or excluded when my av at the time would allow. Open Avast and your version and expiration date are right on the main summary screen. I do appreciate all the knowledge and advice that flows through this forum! Thank you for your help everybody! There is no other way for Avast to decrypt the connection than to generate its own certificate with a known derived decryption key, then signing them with a custom Root Certificate from Avast installed on your system. This option is ticked by default. The difference is where the Secure Socket is established. There shouldn't be any certificate issues to begin with and thus you shouldn't get any warnings from either.
I would think Avast would be interested in finding a solution to this known issue, but they haven't resolved it yet. Would you like to answer one of these instead? It should work without the certificate errors. That's why I'm thinking of switching to BitDefender as I've found Avast! When it detects such an email, it immediately blocks it. However, I want to uninstall thunderbird and go back to the browser-based webmail. Download and Save Avast remover program remember where you are saving it; also check wich version of Avast you presently have: for this right click on Avast in your running programs and choose About avast! The Avast anti-virus application can scan both incoming and outgoing emails to help prevent your computer from receiving or sending malware. Ok, I've logged on again today. I would like to set firefox's and perhaps the whole computer's certificates back to the normal setting, but don't want to have to do a system image again to run the whole computer back, and don't want to reset firefox in a way that will wipe out all my extensions and all my settings, I just want to reset my certificates, I don't think there is anything wrong with any of my other settings in firefox.
With higher sensitivity, Avast is more likely to detect malware, but also more likely to make false-positive detections incorrectly identify files as malware. What I can't understand is why you would want to go back to the webmail than use your email program. Because I've solved my problem and the original posted question is 2 years old now --- I'd say this topic can probably be closed by moderators if that's what it takes. That let Avast scan your email over the insecure connection. I tried turning relevant shields off together and then firewall and spam shields and I could only get it to work with turning all off.
This option is ticked by default. I can access all the mails using web mail rather than the Tbird client. Thanks all for all the feedback -- especially -- if the original poster ever returns after two years of no feedback maybe this will help that user as well :. This worked for me, I am very pleased to say. In your specific case is probably the Avast antivirus. . My emails do not come down automatically.
The Actions screen allows you to configure automatic responses to any threats detected by Mail Shield. Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 on this site the. Wouldn't it be nice if all of life's problems were that easy to solve? After some search I came across this: mail. My university uses webmail and I've been using Thunderbird to get my email, however recently I've decided to just switch back to using the browser. Thanks, tanstaafl, for your detailed explanation. I am now rather confused as to what settings my browser has for certificates, and think they are probably the wrong ones, although at present google is able to load. However, that didn't rule out the possibility that you were actually securely connecting to a eavesdropper who read your data and then passed it on a connection they made to the mail server, masquerading as you.
I am not a dummy about this. I had already tried exporting the certificate from the root store and importing into Thunderbird using Thunderbirds certification manager as described your link. Browse other questions tagged or. The Avast Help link that has posted provides this information -- so thanks for posting although I found that out before I checked out the link that covers what I did to get the setup to work. I will look at the other steps suggested here but it will take me some time because I need mail and have to use a web mail which is cumbersome. This type of connection cannot be checked for viruses.
Wouldn't it be nice if all of life's problems were that easy to solve? Mail retrieval is set at 10 min so if I'm away from the computer for an hour there can be as many as 6 screens to either cancel or accept - it makes no difference which option is taken. It makes no difference to the security of the message as it travels. I was able to get the setup to work in the Email Client I was originally using Interlink by importing the Avast Shield certificate. Not the answer you're looking for? I am a pretty safe user and when Avast! © Kasım 2005 Unizeto Sp. When I collect email from Outlook Express my server requires authentication and there is also an option to Log on using Secure Password Authentication although I haven't checked that. The top drop-down menu is the type of security encryption that is used for connecting to the Post Office Protocol 3 server that handles incoming emails, while the bottom one is the encryption protocol used by the Simple Mail Transfer Protocol server that relays outgoing messages. I just want to know that I'm protected because I have had avast find emails with viruses when I was using Thunderbird.
This option is ticked by default. Note: We recommend you keep scanning enabled for all email types to ensure your full security. The dialogue box comes up asking for a security exception for pop. It is almost always is going to be an attempt install something, with your permission, that you don't want or need. But, it only indicates that that page is secure and doesn't say that the traffic to that page is secure. Still it did not work.