Then the head gasket blew at only 100K miles and I scrapped the car. Check the oil level on the dipstick and add as necessary to reach the full mark. It sounds like it has been a long and hard battle, and it looks like it may not be even close to being over, but in the end, I hope you are victorious my friend. Absolutely filthy on the outside and they still have not washed off the grease left by the mechanic. You sounded even more pissed when you found out they didn't attach the front grill properly.
Shameful in this day and age when quality service is so much a part of making an experience successful and providing a positive Customer perspective. I did think the engine was knocking slightly at first, didn't hear it the second time. I wish you luck on getting all your issues resolved. Many-a-times, because dealers like these ends up giving the brand a bad name, customers will swear off never buying another because of their experience, will mention the same to friends and family, and of course on the forums such as these too. Being a crate engine, they reused the intake and exhaust manifolds. Now we're at the point where we need the extra space again with the holidays coming up, would be nice to have it back for Thanksgiving. I called back in to the warranty phone number at Chrysler and the girl who helped me said she had never seen a ticket at that level before.
Adding 2 gallons of oil 8 qts. Plain ridiculous for a dealership,feel free to write a service centre review on that Sub forum on this site. No oil being burned in either. Such poor work ethics it's not even funny. The stealership is the lowest paying one for miles, of any brand.
The cover should be checked with a straight edge to be completely flat. They have it the once over and said they thought it sounded ok, but put some miles on it and report back. My guess is late next week I'll get my van back. I'll monitor and see what comes of this. At least it's not a uglyssey, I wouldn't be able to go outside without me looking at that thing.
The failure mileage was 50,000 and the current mileage was 119,000. This is my to do list: 1 Check for leaks 2 Check for rusty oil pan mostly northern climates 3 Check for oil in coolant - gaskets 4 Have someone start it when cold as you whiff exhaust. After all of this, after getting through to the absolute top level of corporate customer service that you can get to, having Chrysler Corporation call them and tell them to get their act straight, after me explaining that I run a lot of extremely large websites, of course none of them are Chrysler websites, and that in the last 90 days I've gotten over 500,000 views on my YouTube channel, they still delivered my vehicle like this. When the Finance guy tried to sell me a service contract on my recent 2014 purchase, I told him the only time my 2001 was ever on a lift was to get new tires. I wouldn't go back to that dealer if your life depends on it, i'd still call Chrysler and complain about their sloppy service, just so this won't happen to anyone else.
Damn you must be pissed, I'm sure I would be. As to a previous post regarding heads and oil consumption, bad valve guides will cause oil consumption, not just rings. Do whatever you can, just to get your van back in one piece. Can't believe you have had 6 months worth of patience. I'd probably make them not only replace my bumper and grill, but pay for a full detail of my van. One of its proud make is the Fram Xtended Guard Oil Filter.
Our '99 Grand Caravan 3. Basically went from a normal ticket to supervisor and past the next level to their Top Care. Thanks for the info Stonepilot…. The vehicle was not repaired. Seems to me like a hammer hit the bumper or the engine hit it causing the crack.
I think the leak is on the valve cover, but not 100% sure. The deal was that they were got to make it right with me. This has been going on since October and this has been going on long enough. . At that level of consumption, the oil change is pretty much irrelevant except changing the filter is still a good idea.